Quote from: Kraken-Septimus on November 13, 2017, 07:04:17 PM

Quote from: feather812002 on November 13, 2017, 01:03:59 AM

Hi,guys
I still make a stupid mistake that locked my account , can you help me unlock this ? I already send request to support.kraken.com, and escalate the ticket from your post url,
My ticket number is 849648
My user name is:X ,my email address is :X
Please help me unlock it ,I already lost so much opportunities.

Thanks so much !

Hi! Please remove all sensitive information from your post and escalate your ticket using /forms/2VolutBY6HBGJRRA3]this form.

Thanks for you reply , I have remove all sensitive information from my post .
And I already get a email from Suri (Kraken Support).
He tell me I need answer some security questions in this mail.
I already add my answser in this email and send it to support@kraken.com.
Can Suri get my answer in a timely manner?
I can't log into my account ,so I can't review my request in the support center.
I only send and reply by email.

If my answser can't send to Suri by email ,please let me know and how can I send the answer to Suri by other way?
Thanks again!