Quote from: educob on November 14, 2017, 08:25:52 AM

Hi all.

Yesterday I opened a support ticket in kraken demanding my bitcoins gold. (No answer yet)

I encourage everybody in the same situation to pressure those thieves to give us our bitcoins gold.

This is the problem when you don't control your keys. If you wanted immediate access to your BTG, you should have moved your BTC to an exchange that explicitly said they were supporting it, or to your own wallet where you can extract the keys.

I don't think Kraken is under any legal obligation. They have your BTC in custody; they can't be expected to support any and all forks. If BTG has staying power and holds value over the course of weeks or months, maybe they'll credit the BTG to customer accounts. After all, there was replay protection, so they technically still have the coins. But they need to set up a whole wallet infrastructure and implement it securely; that takes time and money. They need to be sure that BTG isn't just a shitcoin that's going to immediately crash and burn before they take the time.