Quote from: Searing on November 14, 2017, 01:56:51 PM

Quote from: notey on November 14, 2017, 12:00:07 PM

Quote from: Bitbobb on November 14, 2017, 03:42:26 AM

Quote from: notey on November 14, 2017, 12:50:39 AM

Quote from: Searing on November 14, 2017, 12:44:15 AM

Quote from: notey on November 13, 2017, 05:41:55 PM

Quote from: jgthree on November 13, 2017, 05:35:37 PM

Well, I just got off of the phone with UPS. Mine originated from Springfield Gardens, NY. My boxes are 26-27lbs a piece, so I'm assuming I'm receiving 2 miners per box. Are you on the east coast or west coast?

I was told that there were 2 miners per box. Mine are listed as being a little heavier than yours for some reason. We are on the east coast, mid-atlantic area. Your labels originate from NY, no telling where they actually are right now. I asked for a tracking number that showed the current location of miners, but was never directly answered. The Hyperbit employee I've been communicating with has had IP addresses from Australia and Seattle Washington. I've been ordering additional L3+ miners from Bitmain since there isn't a lot of transparency in this process so far. I hope it gets better soon. Like you, I saw that BW was listing them as distributors and that's why we started buying.

Sounds a lot like as a distributor they got the miners early. Perhaps same time as the OP also
Got his say more or less on his evaluation unit and they have been mining the hell out of them as
The distributor.

What aggravates me the MOST is that it looks like we will get them around the end of Nov and about the same time as Bitmain would have sent the L3+. I could have ordered from Bitmain and paid half the cost. The only reason I ordered these was b/c we were promised fast shipping. Won't make the same mistake again.

I am very sorry to hear this

Just saw this reply on Twitter from @hyperbitshop. Looks like they are blaming shipping delays. Called UPS and FedEx who both told us that there were NO current delays. You can't say that you "ship on time" upload a non-working tracking number and then blame the shipping company. Looks like Hyperbitshop has a lot to learn. Not only about the shipping process but about their customers, too.
Replying to @razethemaze
Yes, they have, but there are some shipping delays to the USA, due to the time of year. We are doing everything we can to speed things up.

Yep...it takes time to take the miners down after using them for two months....air compress the dust-out.....pack them up with all the proper doc's so it looks unused (damn, where is

that original packing slip)....load them all up and drive them down to UPS and/or fed ex..and as was stated in a previous post... ship them to original customers from N.J. and was it Arizona?

I've no doubt..this is the bottleneck from China to you.....mining trickery.....

Trickery, yes. We ordered a number of the L21s based on the rapid PROMISED shipping time. We paid right at $3000 USD each for the miners for batch one, once you figure PSU and shipping costs. We have been running them for about ten days or so and I wish I had never seen one of these.

Since they were a month late, we had already been losing money on the miners depreciating against scrypt difficulty levels. Hyperbit did not volunteer to refund shipping for batch one but during the time that our shipment was lost (yes, we could not find them) Hyperbit offered to "compensate" us for the lost mining time. Ha! Just heard that this warm gesture of customer appreciation will only be extended as a credit against future orders! The customer service is laughable to say the least.

Once the miners finally arrived, we put them on the rack next to our Bitmain products. They are so loud that they drown out everything else. 88 decibels on the meter. If you are putting these in an area where people work, you should provide them with hearing protection for sure.

Now, we are having hashrate issues. The other main draw for these miners was the hashrate, advertised as 600 MHs at frequency 684. They get nowhere close to that. When I opened the miner interfaces for the first time, it showed that the miners had been hashing for 180 days already. The dashboard shows 585 MHs but most pools are clocking us below 500 MHs. There are some hardware or firmware issues that are at play here.

I don't believe that Hyperbit is proactively attempting to address concerns. Their leader attempts to argue with you instead of problem solve.

That's just my humble opinion after my small fry order of $40,000.