Quote from: gobbledygook on November 16, 2017, 11:43:48 AM

CEX turning to SCAM???

i am VERIFIED customer at CEX with 5 years old account.
9 days ago i placed w/draw request for 20K EUR. email i received immediately said that up to 3 days cex is checking the request. so far, it's in the same stage: "processing..."

UPDATE: THE ISSUE IS IN PROGRESS... WAITING BIT MORE...

UPDATE #2: STATUS CHANGED TO "PROCESSED": looks like we are on track again )) let's wait deposit to bank itself and i consider we are good.
for fairness' sake i shall say, that during these days that my swift was stuck i made several w/draws through credit card and all went super smooth in both cases! therefore, CEX is still one of the cheapest and fastest options if u need w/draw lesser sums to credit card.

support responded twice but nothing is happening:

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Thank you for your patience.

We apologize for the delay.
We have set higher priority to your deposit request.

The Compliance Team will check your deposit as soon as only possible.

Thank you for understanding in advance.

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Thank you for contacting us.

I will escalate this matter to the concerned department. The person in charge will get back to you in the nearest possible time for assistance.
Your patience on this matter is greatly appreciated.

Thank you for understanding.