Something smells fishy here. Perhaps he didn't call them or give verification info because he can't? Maybe he registered the account with a false identity or maybe the verification was triggered not as a random spot check, but as a "for cause" investigation?
I have clearly stated that MY money could either be reversed from the
bank account it was sent from or could be
mailed back to my address on file via check. I don't have any problems VERIFYING anything as long as it doesnt involve bitbox requesting my passport/state id/bank statements.
If you've read the thread, all I'm against is giving my personal information to a shady start-up like BitBox. Theyre more than welcome to come visit me if they would like to verify who I am.
On a side note, you sound a lot like one of the BitBox guys I talked to. Out of curiosity, are you associated with BitBox in a any way??
You are using bank account. They want to make sure you own the account. They are protecting their ass, it dont matter if they send to the original bank account or not, the have KYC shit they have to follow, or end up like Dwolla.
How the fuck else are you gonna verify if not ID? A goddamn snickers wrapper with your name on it, in a picture with a shoe on your head?
Xbox and I don't often agree on stuff, but THIS!
If you don't want to do business with them, fine, but they didn't take your money. You gave it to them and you have the right to go get it back anytime you want.
And yes, Dwolla just asked me for KBA ID last week. I was more than happy to oblige. They sent me an email with a phone number and I gave them a call. After a few short minutes with a rep and him directing me to a link on my dwolla page, I had a verified account and access to all of my money. Whole process took about 10 minutes. It would probably take you that long too if you just gave them a call and talked to them. See how easy that was?
And picture of me with a shoe on my head... now THAT'D be an interesting KYC request!