Quote from: dod777 on November 19, 2017, 03:10:43 PM

Quote from: cobusg on November 19, 2017, 02:42:50 PM

This is hearsay, but I just heard from a friend who is waiting for 3 D3's that his client ordered, (December batch as far as I know) that after they contacted Bitmain complaining about the D 3 situation, Bitmain offered too keep their money in credit and they can then order other machines next year when available and only pay the difference, if there is any.

He will send me the mail from Bitmain as soon as he receives it from his client.

As I said this is hearsay at the moment.

I've adressed bitmain with the same request, but they didn't accepted my complain...I did it 1,5 weeks ago.... Undecided

I did the same and no luck this was the answer
My mail:
Good morning ... I ordered 3 D3 and I will receive it late in november... I have a question Do you planning to launch a newer version of the antminer d3 in the next months? If the answer is yes Is there a possibility to cancel the purchase that I did for the 3 D3 and use that amount of uds ($4695) to buy the possible amount of new version equipments depending of which will be the price of the new version? Thanks
Bitmain responce:
We regret that we cannot fulfill your request. When an order is paid it is final. We cannot cancel orders, change the product or provide refunds. We make this clear in the Product page and advise customers to consider carefully before placing the order: