Ninjastic
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Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
by
Bitinity
on 22/11/2017, 05:25:18 UTC
Quote from: erkans on November 22, 2017, 04:18:35 AM
Quote from: Bitinity on November 22, 2017, 03:59:16 AM
Quote from: erkans on November 22, 2017, 12:55:28 AM
I have not been paid my last withdrawal. I have been waiting a month now for 9 bitcoins no email from fortunejack at all. in my transactions it just says pending.


Is this true? Could you please show a proof of what you have just said? Just wondering why you come here to complain after too long time? Fortunejack usually process withdrawal no more than 24 hours (mostly instant) unless there is something needed to be double checked before they process the withdrawal. Have you asked it through live support?



I have been very busy moving countries and traveling. so very stressful when I just assumed they would pay without me chasing them. poor customer support not sending me any email at all while holding my money for such a long time.


Sorry to hear that, you should be actively contacting support. Or send a pm to FJ's representative, at least you should ask the reason why it is pending for almost a month. If I guess, seems that it is related to the 2x wagering requirement of your deposit. How much your was your deposit and have you wagered 2x of it before requesting the withdrawal?