Post
Topic
Board Exchanges
Re: HitBTC.com - The most advanced cryptocurrency exchange
by
theskillzdatklls
on 22/11/2017, 05:54:27 UTC
my google 2FA account got corrupted and i cant log into hitbtc, are there any options? i e-mailed them over a week ago and didn't even get a receipt response Sad

still having this problem

What about your 2fa code? You didn't kept it? If you have it you can access your 2fa on hitbtc again by just entering it in your phone or in another's phone google authenticator. Or is it also not working?


I changed phones, I imported my new private 2fa key to my new phone, it doesn't work. Every other 2fa code I imported worked fine. I've tried everything, not sure how to reach support at this point.