Post
Topic
Board Gambling
Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
by
veleten
on 22/11/2017, 06:45:13 UTC
I have not been paid my last withdrawal. I have been waiting a month now for 9 bitcoins no email from fortunejack at all. in my transactions it just says pending.


Is this true? Could you please show a proof of what you have just said? Just wondering why you come here to complain after too long time? Fortunejack usually process withdrawal no more than 24 hours (mostly instant) unless there is something needed to be double checked before they process the withdrawal. Have you asked it through live support?



I have been very busy moving countries and traveling. so very stressful when I just assumed they would pay without me chasing them. poor customer support not sending me any email at all while holding my money for such a long time.


Sorry to hear that, you should be actively contacting support. Or send a pm to FJ's representative, at least you should ask the reason why it is pending for almost a month. If I guess, seems that it is related to the 2x wagering requirement of your deposit. How much your was your deposit and have you wagered 2x of it before requesting the withdrawal?

can't be the wagering requirements,think it has been introduced not so long ago
at least not more than three weeks?
if he has deposited over a month ago and its still pending,there must be a clear reason for that
contacting support should have been your priority,8 bitcoins is 72.000$ + so I would postpone my travels for that Smiley