Quote from: erkans on November 23, 2017, 01:01:33 PM

Quote from: erkans on November 23, 2017, 11:33:05 AM

Quote from: poplolnman on November 23, 2017, 06:28:20 AM

Quote from: erkans on November 22, 2017, 10:12:51 PM

Quote from: erkans on November 22, 2017, 04:18:35 AM

Quote from: Bitinity on November 22, 2017, 03:59:16 AM

Quote from: erkans on November 22, 2017, 12:55:28 AM

I have not been paid my last withdrawal. I have been waiting a month now for 9 bitcoins no email from fortunejack at all. in my transactions it just says pending.

Is this true? Could you please show a proof of what you have just said? Just wondering why you come here to complain after too long time? Fortunejack usually process withdrawal no more than 24 hours (mostly instant) unless there is something needed to be double checked before they process the withdrawal. Have you asked it through live support?

I have been very busy moving countries and traveling. so very stressful when I just assumed they would pay without me chasing them. poor customer support not sending me any email at all while holding my money for such a long time.

I have not been contacted.

so the case of withdrawal on hold for 1 month are not yet solved till today? how about this fj , would you respond on this and explain in public later? so everything could be clear and not become a bad view for public. the claim of 1 month waiting large amount of bitcoin without any notification/contact are really annoying ( i was once in that position btw ) and not a good way to handle the problem , i would like to hear the reason publicly to make things clear and transparent , goodluck erkans.

this looks bad to me. no contact no email and david have not replied. and no money. not ok.

I will post a scam accusation tomorrow.

I played here a few months ago, But stopped because of something customer support related.
1 month for a cash out is appalling behaviour, If I was in charge of FJ I would get a whole new customer service team.
Have they replied to you Erkans?