Quote from: theRocker on November 23, 2017, 09:12:36 PM

Quote from: Freelancer76 on November 23, 2017, 08:41:45 PM

This is just ridiculous, if you have any problems with account write to their support, but you will have to register to support desk first.
I had two issues so far, one of them with enhanced verification and they replied in timely and appropriate manner.

And I'm waiting for almost 40 days. Also they limited withdrawal from 0.025 to 0.

While I don't believe bittrex is a scam, I'm pretty disappointed with them right now.

I've used their service since 2014, likely providing them hundreds in fees (especially with a 0.001btc withdrawal fee..) and I've recently had my account (previously legacy) limited to 0.025 then 0.00btc withdrawal. I've tried the basic verification and it fails even though I have provided all my correct info. Opened a ticket and now playing the waiting game. All I ask is to be allowed to withdrawal my remaining funds and I'll be done. Seems pretty wrong to withhold from a long time user who added funds there years before verification became a thing.

I understand why they want verification and I'm ok doing so (Not happy about trusting a 3rd party with my identity though) but at least have it work, or respond with a solution in a reasonable time when it doesn't.

I do hope I'll be allowed to get my funds out, and the rest of you who have had issues.