Quote from: un4given on November 24, 2017, 10:45:37 AM

Quote from: galbros on November 24, 2017, 09:46:10 AM

Quote from: Equalizer1970 on November 24, 2017, 12:51:52 AM

I have a question for the Bittrex community. Hypothetically, if a person went from a legacy account to new one and is now reduced to a 0 withdrawal limit, are the funds stored there lost for good, if that person chose not verify with his id?

This just happened to me (Legacy to New) and it looks like my funds are trapped. I even tried to do a basic verification and was told they could not find my information. Really sucks.

I don't see why no warning was given nor do I see why the .025 could not have been retained. At least that way I could have gotten my funds out.

It would have been nice to have been informed about these changes, after all they email me every time I log in, and been given a chance to close the account and withdraw everything before hand.

I can understand being pressured by authorities, but at the same time be professional towards your customers.

we can still open a ticket wanting to close the account. due to account closure Bittrex is obliged to payout all your fundes to the adresses you will name them. it is regulated by US Government and Bittrex needs to comply. But this is the final solution. I will wait for another 2 weeks for a verification. if nothing happens i am making another ticket for closign the account and will also have a chat with my lawyer.

Yeah, and when you wish to close the account they say that if you have more then 0.005 btc in the account it can not be closed and you need to transfer the funds out before , but guess what, you cant transfer funds!!! I think we have to get lawyers involved