Post
Topic
Board Announcements (Altcoins)
Re: [LAUNCHED][POW]⚡ELECTRONEUM⚡Official Moderated Thread
by
Highspeed123
on 26/11/2017, 00:21:55 UTC
Hey folks. 
I have been trying to get in touch with someone from the ETN team and Cryptopia for help on this.
I will repost here for visibility.

I have been mining ETN for a couple weeks now.  I sent my balance to cryptopia but i neglected to put the transaction id in.  Now my coins are in neither place.
Is there anything i can do?

I can provide the transaction id's that are output from the electroneum-wallet-cli.exe  via the command show_transfers out
if that helps.

I will pay 25 ETN to anyone that can help.
I really appreciate it!

The only way is to contact Cryptopia and send evidence that the transaction came from you. Hopefully they are responsive and will work with you on this.

The transaction went through into Cryptopia's wallet so they now have your ETN. They just don't know who it belongs to. They would require the transaction ID and mentioning the amount you sent  would also be helpful. They would have to do all the work to check authenticity though, if many people do this it would be a huge waste of resources for them to keep trying to match the transaction to the sender.

Make sure you always include the payment ID when sending to the exchange in future, it's not needed for withdrawal to your own wallet though I believe.

Hope you manage to get it sorted out, easy to make these mistakes.