Quote from: Heathrow on June 20, 2013, 09:47:57 AM

Quote from: Red_Wolf_2 on June 20, 2013, 08:19:18 AM

That said, I also understand the real world, and how business works. [...] Truth is, when you deal with it day in, day out, it starts to take its toll on you. You become jaded, short tempered and often quite nasty when pushed even a little bit. I've been lucky to almost never have had to deal with people who take the insults beyond a professional level apart from one fat unhappy girl who decided to say how hopeless I was to a colleague while I was working on her machine, right next to her. I ended up reminding her I was right next to her, and my body language got the hint across the rest of the way. Had she persisted, I would have said "Fix it yourself", then gone and reported her to my manager.

You understand how business works, and you think it's ok for a business to extort apologies from customers? The business you'd like to run would be one in which all customers pampered your little butt, eh? If folks don't pamper your soft little butt, you'd start abusing customers because you can't handle it? You have no clue how business works. You're a low-level tech who should be fired from your job.

Yeah, I do understand how business works. No sane business would put up with the crap spewed forth on here. They would cancel your order, and not offer the chance to apologise. I wouldn't bother abusing customers personally, its counterproductive for the most part, and any customer that would willingly engage in such conduct as to push me or any reps of mine to that point would not be customers I would want to keep.
As for your personal attack, seriously, thats just pathetic. After the points I made previously, you just come out and tell me I'm a low level tech who should be fired from my job? For one thing, you don't know what I do for work, and for another, you don't judge how well I do my work. For the record, I am very good at what I do :-)