Quote from: artmaker on November 30, 2017, 11:00:25 AM

Quote from: Rogerdale on November 30, 2017, 10:16:48 AM

Quote from: Easteregg69 on November 29, 2017, 10:17:35 AM

Quote from: wqqas on November 29, 2017, 02:29:34 AM

Does poloniex even check their support tickets? My ticket number 412523 is from August 2017 and not even once they have replied or bothered to check it or reply. They closed the chat because people would shout there about months old tickets and now there is no way to contact them

Can i be a honest nigger ? They are stealing your money. You stupid fuck!

PS: I'm white today!

PPS: Right now MR. #fake news# rule the world in us. When he is gone you can look for some reality in that country. Nigeria that is. Some other mule will take over. As stupid and greedy as the old one.

I'm gonna burn this hellhole back Where it came from. With all the time in the world! (Get angry you stupid fuck. Your prayers are ignored! Be unrighteous and you are the new mouth).

Yes, their support is very poor. I just noticed that my support ticket with GAS deposits which is 12 days old is not yet resolved. The problem has gone, deposit credited, but the ticket is not resolved, it is still in Being Processed state.

I believe those who are not lucky to get their withdrawals processed automatically by the system, will have to wait for months or years until their cases are processed manually, or they may even lose their money forever because Poloniex support cannot handle all support cases in time. Due to that problem Poloniex lost their leadership, they lose profit, but cannot do anything with it.

in other word, your saying Poloniex is SCAM ?
i also have the same withdrawals problem "Complete : ERROR" and there still no respon on my ticket about it.

fuck, i want to cry, and im so worry Sad

They are not, but they don't really care if you have problems with their software. In today's crypto world they don't have to fight for every customer, they have their 1M $$$ per day pretty easily without it, and even if it becomes 500K per day, or even 200K per day because they lose half of customers or more, it is still more than enough money for them, given that their core staff is just a few people.

If you want personal care with good liquidity, you need to go to Binance. When I had a problem, I reported it in a telegram chat and was personally contacted by Binance representative, who was glad to help. When I had a problem with 2FA on Bitfinex, we resolved it in two days. Now I also have a problem with a withdrawal on Polo which is stuck in Processing state for more than a day, and I don't know how long I will have to wait.

As far as I remember Iconomi had problems with their missing deposit of 100K ethers for half a year, and I don't know if they resolved it or not. Polo just didn't respond to their support ticket.

Anyway they should state on their web site in big red letters: "The platform is buggy and provided as is. Use at your own risk. Poloniex is not responsible for any loss of funds due to bugs and platform instability.". In fact, this is what crypto is all about. When you invest in crypto, you risk not only direct loss from price crash, but also risk of hacking, scams, software bugs, private key loss and so on. Invest what you can afford to lose and don't cry when you lose. You should have prepared to it when you bought crypto and deposited it to an exchange.