You are thinking in a gentle way. But I am afraid someone just treat customers as tools and shit.
Sure, if you are implying I am suffering from the Stockholm Syndrome, but what do you want to do to solve your issue?
Start to kick and scream and hope it will have any positive affects?
Or work with them to make this a smooth operation and hope they start to suffer from the Lima Syndrome?
I just want to have this over with, so we can move onto the Batch #3 and chip shipments :-)
I just said out what my thought is.
We should let more people know somebody's real face.