Quote from: Holographic on June 22, 2013, 04:50:25 PM

Very disappointed in BFL right now....but just to be perfectly clear: I do not want a refund, I want my ordered product.

I usually don't complain much, but this is honestly going too far. I ordered a bunch of jalapenos within the first few hours of the pre-order form coming online, and have a very early order number and payment date. Later I upgraded the order to LS, while being assured the upgrade would not affect my shipment date. Now the lies are really starting to pile up. It has been about a year now, since I placed my order, and people who ordered in september have had their Jalapenos shipped.

Obviously, not everything went as BFL planned them. Fair enough, problems arise, and you do the best you can. But is this really the best BFL can do?

The thing I really don't understand, is the attitude toward their customers. The way that update about the Little Single is worded, it really reads as if we, the customers, should have known the LS would be configured and shipped last....because it "was the last to be announced"...duh! Since they reassured customers it would not affect shipment date, that is a slap in the face to be honest.

It would have been nice with a more detailed explanation and timeline from BFL, and maybe an apology of some sort. But then again, why would we expect this, it's not like we funded their ASIC R&D, their wages and the entire company for a year with our pre-order money, while constantly swallowing lies...

I'm sorry I didn't answer your question Rival, but my rant is at least somewhat on topic Wink

Quote from: Inaba on June 19, 2013, 07:24:39 AM

This is why we no longer give a shit about this forum; Everyone here is monumental assholes, no matter how accommodating one tries to be.

Do "monumental assholes" go into a different shipping queue than normal BFL customers? Embarrassed