Quote from: Samarkand on December 01, 2017, 07:35:24 AM

Quote from: hgerson on November 30, 2017, 09:53:59 PM

Apparently N26 is shutting mw down because I requested a transfer from kraken.

I have no other explanation because I didn't use the account in the last month and the day after I requested the transfer from kraken I received this:

Due to usage contrary to the contractual agreement, in accordance with § 19.3 of the N26 Bank terms and conditions, we will terminate your account XXXXXXXXXX with extraordinary notice on

...

I would have expected that N26 would be more welcoming to a new technology like Bitcoin.

Could you quote the § 19.3 of the N26 terms? I looked into the terms at the following website,
but I couldn´t even find this clause:
https://docs.n26.com/legal/small/en/account-terms-and-conditions-latest.pdf

Maybe the real reason wasn´t the transfer from Kraken, but simply that your account was pretty inactive
aside from receiving the Kraken transfer. And you incur certain costs for N26 if you don´t really use
your account, because they have to pay partners like Mastercard irrespective of your actual usage.

I'd like to know this too. I've been doing transfers in and out of exchanges on almost a daily basis with N26 and never received such a notice. Can you please do a public service ask N26 why they shut you down as the clause quoted can't be found? It;d be important to know if it was for bitcoin. Here's a list of phones to call them: https://n26.com/eu/contact/