Quote from: Kraken-Septimus on December 01, 2017, 05:59:13 PM

Quote from: Constantin1984 on December 01, 2017, 05:39:53 PM

Hello
I hope you can help me out
I was trying today to make a two-factor authentication for my account. It all worked fine, but as I was trying to login it Didn't worked
So I tried to request the two-factor bypass , after that I received the email but for some reason I could see the code/password. So I tried a few times more to log in then I got disabled
I contacted the customer support . My request is 951962
Any help or advice would be much appreciated
Thank you for your time and support

Hi Constantin1984. I'm so sorry to hear you're not able to access your account. Please escalate your ticket by using this form. Thanks for your patience.

Again people need to go via public channels to get service. And their call is only then answered by Kraken in order to maintain the false promise of an active service. How about treating the requests which were submitted via your website. We still have a few open requests which were opened 5 months ago. No answer, or solutuion to them so far... Great service. Freaking hilarious

And no Mr/Mrs/Miss Kraken-Septimus, we wont submit request via links in this forum. Provide the service of answering and solving problems also to people who don't use 3rd party public channels to submit their requests. Or is the website tool just a tool to fool your users?

Again, stay away from Kraken. It is (at least in its current state) a fraud and a big massive SCAM.