Quote from: mitice on December 01, 2017, 07:40:28 PM

Hello has anybody soon their ticket reply? I have since 4 days one and i have opened 6-7 at once to pay there attention .About 20 retweets on twitter, i typed now on Mike-Poloniex at reddit.Even at their business enquiry form ..... Cheesy

.So what are my chances to get reply in the next decate ? Anybody with same issue as me Huh

Haha, good luck with that! Don't mean to say it in a bad way at all, but all these big exchanges have a really bad reputation for support, especially for the minnows like I'm pretty sure you are.

The key is to keep trying, but always be polite, and don't spam/flood. Just a polite reminder every few days on all channels. Eventually, that will work. But don't be annoying or rude, remember these are also people and they will rather help a polite customer than an annoying brat.

Keep your ticket to one number also, don't keep opening new ones.