Quote from: SyGambler on December 03, 2017, 02:48:34 PM

yeah 20 chips min withdrawal is definitely not suitable at all

Quote from: wavrachal on December 03, 2017, 02:33:17 PM

5 chip cashout request
c'mon let's be reasonable about cashouts, mkay?!

We have heard the community regarding cashouts. We think it is our number one issue right now. One thing that is often overlooked about SwC Poker is that we have never charged a cashout fee to the players. In the past it was not a problem, but now it has been costly and SwC Poker decided to absorb the cost for a long time. We are working on a new cashout system where the minimum amount will be lower and the player will pay the fee. Until we release the new cashout system, the minimum will still be 20 chips and SwC Poker will still pay the fee each time.

Quote from: wavrachal on November 30, 2017, 12:07:07 PM

for what i've noticed, hte cashout speed increased and least i'm thankful that they are paying out winnings consistently!

Quote from: Zero_Cloo on December 01, 2017, 05:42:06 AM

My cashouts - including a sizable one in early November - have always been fast and reliable as well. This is not a prediction of future results - more and more things seem to be falling by the wayside and I'm not sure how long that can continue before getting to core functions.

While we don't currently offer the low cashout amount players want we try our best to be fast with our cashouts because we know players appreciate getting paid quickly.

Quote from: DarkDays on December 01, 2017, 06:37:44 AM

1. Why were the Overkrills removed?

2. Why is the min cashout $200?

3. How far along is the mobile client that was promised to be released this summer (5 months ago)?

1. Overkrill MTT is on Sunday, we may bring them back to other days.
2. Addressed above
3. We admit that we ran into problems with Android client and the community deserves an apology from us for lack of updates. We know you have been waiting a long time for client updates. We expect to show the community something new in early 2018. Our philosophy is based on not ever using outside help and doing every part internally so we can be sure of security. Our process makes for very slow development. We will make a call for alpha testers to help us debug the new client when we are ready to do so.

Quote from: Marauders80 on December 01, 2017, 05:41:10 AM

3) Rake

We have been in touch with Marauders80, who offered us good advice from a long time high limit player. We are going to follow much of what he said. Rake tables are being discussed internally and will be lowered soon.

We recognize our issues and are building solutions. In early 2018 we will show the community an improved SwC Poker.