My user name up107191978
I can not withdraw my BTC or USD from 2017/09/19
My request (338184), 339383,
and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"
Why I can't Withdraw my BTC or my USD
What happened to CEX> io
We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.
It seems maybe the money coming in is being paid to the ones going out???
I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?