Quote from: Daemon_Hell on December 05, 2017, 08:19:12 PM

Quote from: Surgeon199 on December 05, 2017, 07:17:49 PM

Quote from: iCoinWatch on December 04, 2017, 04:14:41 PM

Quote from: iCoinWatch on November 28, 2017, 08:28:50 PM

If you have been effected by Krakens shady business practices, please use the following links below. If you feel like others have been wronged by Kraken you should file a complaint as well. I reccomend you filing one complaint a day against Kraken with all 4 agencies.

Also for anyone interested in what exactly happened to me, I posted about it on the reddit links above.

I also want to say I appreciate everyone that has reached out to me so far, and to please spread the word about the reddit links. The more people that come forward the better it will be.

https://www.consumerfinance.gov/complaint/

https://www.sec.gov/oiea/Complaint.html

https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

http://www.cftc.gov/consumerprotection/redressreparations/index.html

Hello, if you were affected by Kraken poor trading engine and this fact alone made you lose money and you are considering joining a class action lawsuit please join at the following telegram group:

https://t.me/joinchat/GVnVNhCKgKIH6gLeOuGF2A

We can discuss much more here regarding each problem of every person that was losing money because of Kraken terrible trading platform.

My issue in short: I opened a limit order for a position with leverage, I also canceled that order before going to sleep, my trading history can easily confirm all these, guess what happened when I woke up: the order was magically filled even though the order was canceled by me at least 20 times (my trading history can easily confirm this) because as we all know you can't really expect an action that you perform on kraken.com to go smoothly without errors from the first attempt. The position was eventually liquidated, position that was opened by kraken.com, how epic is that? I have proves of all I am saying in my trading history, I also sent them print screens in my conversation with the support team (even though you can not call that conversation, I was receiving automated replies, that's how they treat customers). My ticket was opened 12 days ago: 909449

I really think we should be realistic here and stop living in a fantasy world, Kraken only cares about their profit, they don't care about us, our only option is a class action, we all have jobs and we are busy but we have to find time for this guys, we have to give an example out of this company. And don't worry, our moral damages will exceed by far our original losses that were due strictly because of kraken ridiculously poor services.

I love how people pretend to sue left and right. In my experience, even regulated exchanges tend to have 'risk disclosure'. They do not guarantee anything, any technological risk - is yours and yours alone.

What else do you love Daemon? Or you love only people who are pretenting to sue left or right? What would society do without people like you man? seriously...

Just have a little decency and read few pages from this thread, read Kraken's twitter also before enlighten us with your wisdom.

Here you go mate, straight from their "Legal and Privacy":

9.3 Errors. In the event of an error, whether via our Services, in a purchase order confirmation, in processing your purchase, or otherwise, we reserve the right to correct such error and revise your purchase transaction accordingly (including charging the correct price) or to cancel the purchase and refund any amount received. Your sole remedy in the event of an error is to cancel your purchase order and obtain a refund of any amount charged.