Quote from: balloontree on December 09, 2017, 12:08:50 AM

Also, clients would be monitoring of their miners from the pool, when we noticed some of the machines are not connected/offline, how do we let you know and what would be the response time? Do we need to tell you exactly which machine it is? I don't think any pool can identify individual miners.

Also Mongolia happens to have sandstorm from time to time, how are you handling this?

Do we configure the machines before shipping to you? Or will you configure it for us when you received it?

Response time will be under 24 hours to reset a miner. We try to do this as quick as possible. You tell us a miner is down and we will locate it.

All machines are in a secure building so there should be no worries with regards to sandstorms.

We will configure it for you when we receive the machine. You let us know which pool you would like it pointed to and what wallet.

Quote from: balloontree on December 09, 2017, 11:05:31 AM

Btw, you mentioned that there will be someone reputable reviewing the mining farm from the forum.

Is he posting to this topic too? Then maybe it would save us the trip to Mongolia

Thanks

We hope that after we get up and running, customers will leave a review. We don't plan on disclosing any information on who is going to be hosting within our farm.

Thanks,

THCG (The Hedge Coin Group)