Quote from: HandyAndy321 on December 09, 2017, 03:13:51 AM

Quote from: HandyAndy321 on December 06, 2017, 11:19:48 AM

Quote from: HandyAndy321 on December 05, 2017, 12:28:05 PM

Quote from: CEX on September 26, 2017, 09:28:31 AM

Quote from: nguyenchicong on September 22, 2017, 02:36:15 PM

My user name up107191978

I can not withdraw my BTC or USD from 2017/09/19

My request (338184), 339383,

and CEX said that " We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible"

Why I can't Withdraw my BTC or my USD

What happened to CEX> io

We have contacted our support team regarding your issue. The withdrawal has been completed.
We are sorry for your experience and are doing everything possible to process the tickets promptly.

It seems maybe the money coming in is being paid to the ones going out???

I have been writing several times to CEX with no response beyond the generic "we will get back to you". I sent you all my available cash (11000 USD) 6 days ago in two wires and neither were credited. A friend who used your service in the past was credited in 2 days. I didn't even receive any kind of email confirming my money was deposited and pending. I opened 2 tickets. my userid is up110856789. ticket #433854, & 434659. or maybe you only credit the ones that go on forums complaining?

So immediately after this is posted, they release my 1100$ USD wire but block my 10,000 USD wire saying my daily maximum is passed. Funny how #1, I initiated these wires on different days and they allow 10000 USD per day, but THEY decided to process them both the same day to block and hold my 10000$ wire!!!!! Funny also that they didn't didn't release the larger wire instead and block the smaller one isn't it?

You've held my money for a week now CEX! Surely that means I'm not over a ****ing daily limit doesn't it? Huh

? Buyers beware. Invest elsewhere if you don't want to beg for over a week to get your money back to then be told you need to give up all your personal information to increase your limit! Just process the wires on they dates they are sent instead of accumulating them to block them.

I guess CEX wants to BS us and hang on to our money and get our tax info to sell us out to the IRS the same way Coinbase just did! Well I'm not American and you can't have my info because it's none of your ****ing business! So much for crypto anonymity!

No more CEX for me.

What a joke! Release my second wire! It was from another day! Daily limit NOT SURPASSED YOU BS ARTISTS! What kind of business dealings are these? Huh

11 days and counting....

Ended up sending all my personal financial info Dec 7, 13:42 GMT in the desperate hope of getting access to MY money!!!! 2 days since then and nothing but generic responses still...

BTC boom long gone from my buy in of what I had available at 8200 USD. Hopefully I'll have my cash before Crypto winter passes. Not one transaction went smoothly. Nor banks in 2 countries (Canada & US, wires held back), a nightmare liquidating my UK Fundsmith equity account (needed a full blown investigation after 2 series of registered mails they requested proved insufficient. About 3 week ordeal) and then wires tied down in CEX. Not sure how to go forward. Only the 3.5% credit card transactions on CEX went smoothly. However, stranded on CEX and Bittrex with ridiculous delays on verifications and their support bot only... I hope all this chaos at the exchanges is nothing more than good sign of crypto trade booming and them being overwhelmed...

13 days and counting. No response since I submitted all my tax and company and income source info. 10K USD trapped and no one to say a word about it. Don't wire money to CEX!!!