Quote from: Jree247 on December 11, 2017, 12:01:46 AM

Quote from: sockpuppet1911 on December 10, 2017, 09:22:34 PM

Seriously, all the crap i see people posting in here... Sounds like this is the first time you were asked for filling a kyc, get used to it. It's going to happen in every ico soon. And if they are not doing a kyc in ico, they are probably scamming you.

Its not about the KYC though, its about a lack of communication and continued (unexplained) delays in their KYC process. The dates keep shifting.

The delays were not unexplained at all. The KYC provider that accepted us (IDNow) has oversold and underdelivered. This was explained our last email and on our Telegram announcement channel. Let me post it again here:

Quote from: Kakumei on December 02, 2017, 10:44:59 AM

Dear Community,

First of all, we would like to apologize for the long wait in the future, we will be enhancing our efforts to keep you updated, in a faster and more efficient manner. 💪

Last week, we have started the account verification process by sending out invitations to our investors. This is an automated process and invitations are being sent out in batches. If you havent yet, you will receive your invitation within the next 2-3 weeks.

Once you receive the email, you will need both, an identification documentas well as a proof of address. For the former, please check out the approved documents here. 👈

Unfortunately, and due to circumstances beyond our control, our KYC provider has informed us that they are no longer able to accept drivers licenses as proof of ID. We are very sorry for any inconvenience caused and have updated the list above to reflect this.

For the proof of address, any official invoice/bill/letter from your utility provider (gas, water, electricity, internet, phone, ) as well as credit card bills, bank statement and similar will work as long as they are not older than 3 months.

Our objective is to release the tokens in December. We intend to give all of our Contributors the opportunity to perform the KYC procedure before this time, but it is also your responsibility to ensure that you have all the necessary documentation readily available.

All the best,
Your UTRUST Team

We also then send another email, which was this one:

Quote

Dear Community,

As you already know, our KYC account verification did not live up to our high standards and expectations. In order to address this issue immediately, we have been in discussions with our legal team.

Today we are happy to announce the engagement of another KYC service provider, Jumio.
This will allow all those who invested up to $500 in our ICO to be verified in fast and efficient manner. Additionally, we are now allowed to accept additional types of documents.

You can see all the accepted documents for these investors here:

https://www.jumio.com/id-verification/netverify/supported-countries/

Please note that if you invested up to $500 you will only require:

- One of the ID documents listed above.

- A proof of residence, such as a recent bill or bank statement.

Following a short testing and implementation period for the Jumio integration, we expect to be able to process thousands of investors per day by next week. We will send out new invitations as soon as feasible. 💥

Those who already completed KYC will not have to do it again.

All the best,
Your UTRUST Team

I strongly suggest everybody here to check their emails and whitelist "utrust.io" not to miss anything. Alternatively you can also join our Telegram announcement channel here: https://t.me/utrustannouncements.