Quote from: oranges411 on December 12, 2017, 06:04:49 PM

Dudes at Cryptopia: please give a *public* update on your situation. There's at least 3 currencies people have stuck withdrawals on. Byteball, Monero etc... Some people have been waiting weeks.

Please start issuing public statements, before we start preparing for lawsuits ala Cryptsy. Everyone is fearing an exit scam, we need something other than your copy-paste support ticket answers.

Their public announcements are on their website. https://www.cryptopia.co.nz/News and official twitter feed.
Not on shitcointalk or other dodgy forums which rarely gets used by them - where people post their frustrations, hate campaigns and the pitchforks come out whenever a coin gets stuck. Of course none of these "frustrations" get deleted once it gets resolved.

Speaking from experience of working in a technical job. Sometimes when there is a problem - the cause of the problem is not yet known and is being investigated so no announcement can be made regarding the cause of the problem or solution until it is found. All this time the customer is impatiently calling and wanting "updates".

The conclusion above is that because 3 wallets (out of 726 by the way) are in maintenance, and some newbies that don't know how crypto works are complaining on forums, Cryptopia are crooks and running an exit scam? Coins come out of maintenance once the issue with the coin has been resolved (usually caused by things like coin devs making mandatory updates and not notifying exchanges, wallets not able to scale, or more simple things that are usually fixed more quickly).

Go look at other exchanges, you will usually find they have a MUCH higher percentage of coins in maintenance, many permanently so. Cryptopia is about the best out there in this regard.

Yes support is a bit slow at the moment, this is due to huge growth, they are busy hiring and training new staff to assist with this. Unlike many other exchanges they are also a publicly registered company. Due to this the likelihood of them pulling an exit scam or stealing anything from users is zero. Cryptopia is fully legit.

Don't bother to reply with personal insults - Show me one user where that has actually been scammed by Cryptopia with details of the transactions and identifiable proof. Yeah I think not.