Quote from: c-cex on December 12, 2017, 07:33:37 PM

Nobody lost any balance here. In case you have any issue - please, create ticket.
Sirwan - of course we have some automated answers to cut off tickets which does not require human attention. Please - keep replying 1 or 2 times on same ticket with any text like "Problem is not resolved" and it will be forwarded to human support team member. We never leave any tickets without attention and always resolve any possible problem which is possible to resolve (according to our rules).

I have raised many tickets and I am also facing the same issue of 2FA Removal confirmation mail not being received. Lot of users are facing the same issue..How can you solve this? My mail is Prasshant.mehta@gmail.com and I have been raising tickets since Nov 2017 but no solution received!!

Please urgently help on this matter.