Quote from: Hoppiness on December 13, 2017, 12:40:52 AM

Signed up last night and sent some BTC over hoping to make this mornings sale. Instead my payment still shows pending and when I click on the red Payment Icon to view details it just shows unpaid and that its awaiting payment. Its been like that for over 12 hours now and my exchange platform already shows my BTC has been sent over. Is there something Im missing here? I emailed Rise with the information they asked for but apparently the invoice number is not the TX ID... so I asked their help where I could find the TX ID and they just said in my wallet. Havent heard a word since. Maybe someone here can shed some light and be a little more helpful and specific. Thanks.

You need to send an email to payment@riseconnect.io with your username, transaction Hash and amount deposited.

And for the "server busy" and "guy7" error, you have to refresh the page constantly when the ICO starts. I had to refresh 6-12 times just to login, same for adding the amount of RIC but after a couple minutes I was able to confirm my RIC in my account. Mind you that I started at 7:00am sharp and took till around 7:05 to get everything finalized and in my RIC balance. After I got what I needed I tried to get more and by the time I got back in to buy more, it was already sold out of Phase 1. I used my iPhone to buy but I'm sure it's easier on PC. Hope this help anyone who had troubles. Now that I have RIC I feel entirely different about this ICO than I did since the Pre-ICO launch. There are a lot of people trying to buy at one time and unless you are Apple or Microsoft, you can't be prepared for thousands of people flooding into your site to make a purchase. I think Riseconnect did a great job and in this next week, we will see some great moves. Cheers