Quote from: trung12ly on December 13, 2017, 08:30:32 AM

Quote from: VicentMesdines on December 12, 2017, 06:33:09 PM

The problem is that I have sent 30000 btcz from tradesathosi to MyBTCZ and on the web it appears as a complete transaction, but the coins have not reached the wallet. I have looked at the explorer but I do not understand what he says.
The transaction is the number 494d716555b413b515ac8ea9c0aadb0ff15fd73db6886369ef094bbf921a8162

There would have to be support in the MybtcZ wallet for problems like this.
Without support money is lost.

It is very clear, 30k is sent to this address t1W1vS3KThYhgwmy3wmWC2uzSMNXG2Cc2Kr if you are owner of this address (control its private key), it is yours. That's all. Tips: don't rely on any wallet. Only transfer to wallet that you keep private key.

hello
i have exacly the same problem whit mybitcoinz wallet
...but, here is the solution that I found myself and works :
/setting/
/wallets and integrations section (and choose your wallet)
/more option
/wallet addresses
and click scan addresses for funds

After few seconds of scan all paymants on your wallet should be visible.