Quote from: BalkanBoy on July 01, 2013, 10:46:28 PM

Quote from: Flying Hellfish on July 01, 2013, 10:58:54 AM

Since they have stopped issuing refunds it certainly appears to me (IANAL) they are at least breaking FTC regulations.

Could you provide us with names of people who have ordered, paid, asked for a refund and did not get it? I've ordered a unit from BFL so this keenly interests me.

I asked for a refund today and this was the response i received :

________________________
Hi,

As stated on the order form, all sales are final. Unfortunately, we cannot give you a refund. We truly do appreciate your business.

Best Wishes,
Abbey
BF Labs, Inc.
___________________

It was for a Jalapenos 5GH (no upgrade) ordered June 3 2013. (#100063809‏).

This is reportedly and email received from BFL by a customer who wanted a refund.

https://forums.butterflylabs.com/bfl-forum-miscellaneous/3521-bfl-doesnt-refund-anymore.html

The entire thread if it interest you.

There are others (I'm not that interested to dig them up tbh) but from what I have read recently this seems to be the trend (which could be a huge red flag and possibly against FTC regulations if I read them correctly).