I did not request a refund. If you refund me, I expect the full amount of BTC I paid to be refunded. If you are able to do this I will gladly take my business elsewhere, because believe it or not you have competition now
You'll get the full amount you paid in USD, since that's how our products are priced.
As a point of fact, you did request a refund, let me quote you:
but your business operations and ethic are both unacceptable.
You find them unacceptable, I understand. We will cut ties and move on and you no longer have to deal with the unacceptable (to you) business nature. We do not want to force you into a position where you are must deal with an unacceptable situation, so we are removing that roadblock from your happiness. I'm done here, your refund will be processed by COB tomorrow.
As seen above, BFL (Butterfly Labs Inc.), owned my Sonny Vleisides, was giving refunds as late as June 19, 2013.
Think I will add this information to what my attorney general has already got..... He did refund my money but it was only cause I got the Gov involved.
You're lucky. Their official policy is pre-orders are "non-refundable".
No luck involved. Email
office@butterflylabs.com and we will happily refund your order at any time. It's always been that way.
We've had, hmm, 6 order cancellations in the past 3 months. Each time, the person emailed and we cancelled the order and refunded the money immediately. BitcoinINV never once asked for a refund.
So, if a customer read the above, and up to two weeks ago read that people were getting refunds, he felt safe to order. Due to whatever circumstances, said customer asked for a refund but was denied.
What the fuck has changed, BFL?