Quote from: Anthonyy on December 14, 2017, 07:25:18 PM

Quote from: sagisagngpinas on December 13, 2017, 04:51:21 PM

From their platform cryptofantasysports, the story is that we have a facebook group of ico/coins bounty hunters and then someone introduce this coin and platform in our group. So we register into their platform and we the group members played a private game/contest. And also in the next week we had a head to head contest with my group mate. And now I want to withdraw my winnings from that contest. And one of their support said that he had to review my account because my winnings are from a private contest and head to head contest. He questioned my and I replied and waited for his reply, but he didn't reply. And now I emailed him again and he said that someone will review my account. In the first place he said he will review and after how many days that he didn't update me and then I emailed again now he is saying that someone will review in my issue, I thought you said the you are the one reviewing it. And the point here is that why did you make that private contest and head to head contest if the winner of that contest will not be able to withdraw their winnings. And question is, you will only let the people withdraw their winnings if they deposit to your site? Huh

Why made that contest and giveaway coins if you will only favor to those who will invest in your coins. A misleading advertisement I think....

Your withdrawal was processed, it was under review to check for fraud, as people who used free coins from promo code and play in private pools and h2h matches have tried to cheat the system in the past, so it is an automatic flag on our end to check for this. Our devs are super busy working on the platform so if we cannot respond to you straight away please have some patience as it takes time to review these flagged withdrawals. We are expanding our dev team and hiring another customer support staff member to help with faster replies also.

Then can you give me a timeframe for the process? 1 week , to weeks or 1 month?