Two weeks ago I deposited via a dela bank transfer 2500 euros to my cex.io account. But after sending countless emails trying to find why hasn't my account been credited. I get nothing more than the following automated email:
We are sorry for delayed reply. Due to extremely high load of requests it will take us extra time to resolve your issue. Our support team is working around the clock to reduce the queue, and we will reply to you as soon as possible.
Thank you for your patience.
I'm beginning to think that I won't see my money again. It's been over two weeks after a dela deposit that takes 24 hours. And I'm getting nothing more than a standard automated response.