Quote from: bL4nkcode on December 18, 2017, 03:17:50 PM

Quote from: Jesus1234554321 on December 18, 2017, 02:24:39 PM

Quote from: bL4nkcode on December 18, 2017, 02:20:56 PM

Quote from: Jesus1234554321 on December 18, 2017, 12:04:31 PM

Hello colleagues, I have a problem if you could solve it for me:
On the blockchain.info page in the bitcoin-ether exchange option, I changed btc for 1 ether and after 4 days it was pending and finally I received the confirmed transaction, but even so, when I got into an exchange, it was pending despite the fact that I am confirmed the transaction, and in my balance the money is not reflected, I've been waiting for 10 days and nothing happens, I ask for help and in return I offer a reward, I sent several messages to support but they did not answer me thanks!

It seems that there's something wrong with blockchain.info's third party for the exchange of ether which is shapeshift.

With this issue, only the blockchain.info's team can help you with this, try to contact them and made a new ticker here https://support.[Suspicious link removed]/hc/en-us/requests/new

Hello! and thanks for answering! I already contacted support 3 times and there was no answer from them, this is amazing!

Well, it can't be helped, your only choice now is to wait for their answers with the support tickets you sent. I guess there are several users of blockchain experienced the same as this base on some reports and post here that's why it will takes time before they replied you, and might be not at all.

what a bad thing! Thanks anyway mate!