Post
Topic
Board Service Discussion
Re: Instawallet claim process
by
steelboy
on 05/07/2013, 14:31:25 UTC
I will leave it at that since we are now only days away from paying out the claims, although I doubt that will put and end to your suffering.

It will mine. Cheesy

In all seriousness though, this has been a hell of a ride. For some there has been a lot of money (rightly or wrongly), at stake and tempers have been tested. Let's see how it pans out. Smiley

Here's something to think about though.

If you were the guys behind the company that had to deal with this, how would you have done it any better? Ok, maybe Boussac could have been a little more 'customer friendly' at times and for sure a little more communication at the very start would have been great but assuming that Boussac, Davout and the Instawallet/Paymium crew have been honest throughout the whole thing and there sole intention is to repay the customers as best they could and as they say, 'become the first bitcoin business to successfully deal with a cyber attack and repay their customers' I don't know how i would do it differently.

There had to be a period of time around 3 months mark to assess all claims to the money. If not, the possibilty of people not finding out about the claim process for funds in wallets they had becomes real.

They had to have an element of 'radio silence' at the start as i'm sure they were trying to work out what had happened and didnt want to give wrong information.

They needed to take things slowly and if you think back to when the shit hit the fan it was only 11 days until the claims process was up. Sure, it felt like forever but considering what happened i think if they do as they look like they might now do I think they must be commended.

Everybody makes mistakes, it's how they are dealt with and what lessons are learnt going forward. If i receive my funds back I will not hesitate to use their services again. Paymium and Bitcoin Central i know little about admittedly but if a company goes to this effort to return funds which a lot of people have written off for good ten there must be somebody decent at the top of the tree.

6 days and counting, let's see how this shit shakes up. Smiley