My chief complaints of incompetence are several:
- Your handling of this situation what sufficiently weak to turn at least a number of your customers from tentative supports into vicious adversaries. And I believe that certain of us were unusually rational and patient for a surprising amount of time.
Our handling of the situation was insufficient to cure the paranoia of 4 users out of thousands of instawallet users
That is an absurd statement. Anyone who has observed the Bitcoin ecosystem and has some analytic abilities will need to presume as the automatic strongest hypothesis that a theft such as this was an inside job. It is from that point that one begins to acquire evidence which corroborates or knocks out the various hypotheses. You were remiss in providing almost any
verifiable information and because many of us were directly harmed, we deserved to have it. You just typing some words has almost zero value in analysis such as this and you known this. Or you should.
As to the absurdity of the '4' statement, only a minority of those active in the ecosystem and almost certainly a minority of those who suffered from a loss related to Instawallet are active on this forum. Additionally, a natural reaction in dealing with an entity which has power over one is to assume a position of subservience and even actively support the entity which victimizes them in hopes of garnering special treatment. BFL can attest to this. Relatedly, so can the French government vis-a-vis Morales/Snowden affair to use a recent example. In short, most individuals and governments are weak and pathetic...and most scammers and super-powers understand this principle and exploit it fully.
- If you lost enough money to call into question your solvency or ability to re-pay the losses, your funds management and surveillance strategies were not up to the task.
You are questionning our solvency without any ground, ignoring our annoucements.
Hence your basis for using the word incompetence is not facts but prejudice.
I will leave it at that since we are now only days away from paying out the claims, although I doubt that will put and end to your suffering.
WTF? You never claimed to be able to pay everyone off for the money you lost, or if you did I didn't see it. It's pretty weasely to claim that you remain solvent under a scenerio where you pass the losses off to a fraction of the largest accounts. Just because the modern banking system does so does not make it right.
That reminds me of yet another aspect of your incompetence. If large accounts were going to cause you grief in the face of a successful system level attack (and the likelihood of such an attack seems one of our rare points of agreement) then you were remiss in capping account sizes. How remiss I am not certain because you have so far failed to produce the state of the text that you presented to Instwallet users.
My only 'suffering' will be if I take the lazy/easy way out and drop this thing. I will know I should have done better. Whether I fail here probably will be only due in a minor way to whether you pay me the 20-ish BTC you lost on my behalf and more to do with external priorities and interests.