Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
Hi Kraken support pls help me
i write 2 ticket but no answer yet
id 1071272
id 1062221
my problem is that made withdrawal before 7 days (11.12.2017) and now is on hold i make withdrawal on new account at sepa transfer and i received mail
"The withdrawal address named Deki has been updated. If you requested this action, great, it was successful." then i received this mail "A withdrawal request has been made for the withdrawal address named Deki. Security precaution: If this is a new address you will soon receive an email asking you to confirm it. "
that was new address but i doesn't received new mail to confirm.
and passed 5 days and my funds are on hold pls help me
if you need info for transaction or something else i can write you
please help kraken before 1 week i have money on nicehash now this i can't pay for electricity
sincerely your Nebojsha Mladenovski
i write 2 ticket but no answer yet
id 1071272
id 1062221
my problem is that made withdrawal before 7 days (11.12.2017) and now is on hold i make withdrawal on new account at sepa transfer and i received mail
"The withdrawal address named Deki has been updated. If you requested this action, great, it was successful." then i received this mail "A withdrawal request has been made for the withdrawal address named Deki. Security precaution: If this is a new address you will soon receive an email asking you to confirm it. "
that was new address but i doesn't received new mail to confirm.
and passed 5 days and my funds are on hold pls help me
if you need info for transaction or something else i can write you
please help kraken before 1 week i have money on nicehash now this i can't pay for electricity
sincerely your Nebojsha Mladenovski
Hi skopje_mkd. I can see that this has already been resolved. Let us know if you need anything else!
Hello,
I am having trouble to log in due to lost authenticator access, I've submitted a ticket 1 week ago on the December 11th, and answered the questions to the best of my ability and still no response.
The Ticket ID is : 997084
Thank you.
I am having trouble to log in due to lost authenticator access, I've submitted a ticket 1 week ago on the December 11th, and answered the questions to the best of my ability and still no response.
The Ticket ID is : 997084
Thank you.
Hi nceo. I can see that Nadine is just waiting on an answer from you at this point.
Hi Septimus,
I think someone took care of my ticket but today my account was deposited just 4500 euro. I have sent 12000 euro. Could you please reckeck or
re-escalate it
I think someone took care of my ticket but today my account was deposited just 4500 euro. I have sent 12000 euro. Could you please reckeck or
re-escalate it
Hi tunabeyi43. I can see that Elisha is helping you with this issue. Should you need anything else please reply to the ticket.
I am a resident in Switzerland with a verified Kraken account. I have bank accounts in Kenya. Can i transfer money to and from Kenya? Thank you.
Hi Upcomingdiamondinvestor. In order to deposit USD you will first need to be Tier 3 verified. Once you are Tier 3 verified please navigate to Funding > Deposit > US Dollar (USD) and follow the wiring instructions exactly.
For more information please see: https://support.kraken.com/hc/en-us/articles/204061046-How-do-I-deposit-USD-into-my-account-non-US-Resident-
Every fuckin time I tried to do any minor move @ KRAKEN I saw 502/520/521 or any other 5xx error.
I can' trade at all.
At the same time I can't withdraw my coins because of fuckin limits.
It was ok then BTC was about 200, but it cost 100x more but limits remains the same.
Bloody hell.
Why do you set limits for crypto withdrawals deniminated in fiat cyrrency?
Why you never rise this limits?
Will wait next month cycle and withdraw all from Kraken.
I can' trade at all.
At the same time I can't withdraw my coins because of fuckin limits.
It was ok then BTC was about 200, but it cost 100x more but limits remains the same.
Bloody hell.
Why do you set limits for crypto withdrawals deniminated in fiat cyrrency?
Why you never rise this limits?
Will wait next month cycle and withdraw all from Kraken.
Hi eeX. We are aware of issues that are resulting in our services slowing down and cause intermittent connectivity problems. Our developers are aware and are working to troubleshoot and fix as soon as possible. Sorry for any inconvenience caused and thank you for your patience and understanding while we work to resolve these issues.
Please note that we're expecting a major upgrade soon: https://blog.kraken.com/post/1399/degraded-service-upgrade-next-week/
You are free to raise your limits at any point by getting verified to a higher Tier. If you are already Tier 4 and need higher funding limits, please open a ticket specifying that.