Quote from: CEX on December 20, 2017, 09:19:07 AM

We are sorry to hear that you have had a negative experience with our service. We will try to escalate the issue to the responsible department so that they could find a solution. Thank you for your patience.

You stopped responding to my comments on another thread about MY 10K USD HELD BY CEX SINCE NOV 28th.

I no longer care about getting verified. I have been demanding just the return of the wire to my bank account for over 2 weeks now.

I was depositing 3000 euros per day to your exchange and just bought 30K USD worth of overpriced BTC (as CEX is always 12% above market cost lately) to move the rest of my money safely away from your exchange.

DON"T TRUST CEX at all and especially not with Wires! Overpriced exchange and NO WAY TO GET YOUR MONEY OUT besides paying +12% over market to move crypto off. Forums are flooded with wire and credit card withdrawal complaints.

Almost a month later I receive a request to give them the wire instructions for a refund and then they say on the next message please wait and we will transfer funds to your account. I'm no longer asking you to transfer to my account. Return the wire as instructed now.

Last chance before legal action.

USER ID: up110856789 request 446184