Quote from: dlezama on December 20, 2017, 09:50:04 PM

Quote from: -droid- on December 20, 2017, 09:48:12 PM

Quote from: dlezama on December 20, 2017, 09:37:13 PM

Quote from: -droid- on December 20, 2017, 08:51:35 PM

Quote from: UnluckyD3Miner on December 20, 2017, 08:46:05 PM

Quote from: -droid- on December 20, 2017, 08:35:29 PM

open repair with bitmain, for US customers you ship to their US facility in CA

Thanks! I'm glad having it repaired in the US is an option. That should save enough on shipping costs to make it worthwhile to get it fixed. About how long did it take to get back?

takes a couple weeks

Warranty repair? Did you have to ship the entire unit? I'm trying my luck with bitmainwarranty for my broken board, dealing with bitmain is so hard.

no after emailing barbara she walked me through the process of shipping the individual board

Weird, their website says the entire unit needs to be sent. Who is barbara and how did you get her contact info?

shes their tech support person that replies to emails