Quote from: dlezama on December 20, 2017, 09:50:04 PM

Weird, their website says the entire unit needs to be sent. Who is barbara and how did you get her contact info?

https://shop.bitmain.com/workOrderGuide.htm

b. For the miner, if your miner is:
S9: Ship the whole machine
T9: Ship the whole machine
R4: Ship the whole machine
L3+: Ship ONLY the defective part or the whole machine

D3: Ship ONLY the defective part or the whole machine
S7: Ship ONLY the defective part, please do NOT ship the whole machine

Quote from: hellscreamer on December 21, 2017, 06:28:42 AM

Turn the voltage of missing chain from 3-6 , it may appear . Look like lowest voltage & 1, 2 only work well with 220v D3

All D3 is 12 volts.