Quote from: Route66Retro on December 21, 2017, 06:44:48 PM

Quote from: Route66Retro on December 21, 2017, 02:55:31 PM

10 days and still can't withdraw from Kraken. At first, I just needed to pay someone some Ether for some goods I purchased, now I just need some of my Fiat withdrawn for some Christmas money. Been trying for over a week to withdraw fiat.

I CANNOT stress enough to folks that any money or crypto you put on this exchange is TRAPPED! You no longer have control of your assets - Kraken does, and they aren't letting go!

Hi Route66Retro. Have you opened a ticket at this point? Please describe your issue in as much detail as you can, including if you're receiving an error message. Once you've opened a ticket please escalate it with this form. Thanks for your patience.

-------------------------------------------------------------------------------

I have opened countless tickets, all with the same canned response:
Developers are aware and working on it
Re-try your transaction
Wonderful "fix" coming soon
blah, blah, blah

My money and crypto are still locked on your exchange - can't verify a new Ethereum address and fiat withdrawl initiates, but then fails with no explanation.

And the new platform you keep touting has been "coming" for months now.

jep, this typical Kraken behavior. What a bull's excrement service.

This is what we usually get as answer as well. If an answer is given at all. Always the same management bull's excrement type of answer. That why we left Kraken, and call them a SCAM.

And the funny thing actually is that you state the same type of answer about things changing soon which we were getting already in May this year. For us this just proves again that it was the best thing we could do to do like a tree and leave this SCAM of a godforsaken wanna be trading platform.

Every single post by these scammers in this forum regarding service request would not be necessary if they would have an appropriate service running. But they clearly do not care about the customers user experience of there platform. They only count on people to put more money on their platform.

we can only emphasize again and again. If you can, STAY AWAY from Kraken, and if you already got hooked, try to leave if you got an option to do so.