Quote from: Peetwaa on December 21, 2017, 06:46:20 PM

I was thinking if I had to post this. But no reaction on my question since Friday 15 December and no XRP since 6 days did my decide to post this.
I think cryptonator scammed me cause I still have no access to my purchased XRP at litebit.eu. I purchased ripples at litebit.eu and sent them to my ripple deposit address mentioned in my cryptonator account. But they never appear.

14 December : I send 20 ripple to activate my ripple address which is needed to have an active account.

15 December: I bought around 12 oclock in the morning 754.xx XRP at litebit.eu and sent them to my ripple address.

15 December: Because I did not receive the XRP in the evening I send an email and asked about the 20 XRP and the 754 XRP I bought. I get almost immediate answer but only at my 20 XRP question. They said The Ripple network requires 20 XRP to be on any active address hold as a reserve https://ripple.com/build/reserves/ . This amount does not go anywhere and permanently deposited on your address so it remains active, it is not reflected on your Cryptonator balance. Basically this is just a one-time payment for creating an active Ripple address. *the Ripple block explorer do count the 20 to my balance, so why they say its a payment??*

16 December: Still no purchased Ripple and still no answer on the question why the XRP still not in my account. So I send a reply on the answer of yesterday. Till now NO ANSWER.

19 December: I thought, they wont answer my question anymore so I send a new mail to the support.
http://i66.tinypic.com/35chohe.jpg

Then I received the auto-message ===========SUPPORT IS OVERLOADED WITH REQUESTS. FIRST RESPONSE TIME 48-72 HOURS=============
It is 48 hours after my second mail and 6 days after my first mail. No Ripples and no answer on my question.

I enclosed some proof for my accusation.
http://i67.tinypic.com/18k8m1.jpg
http://i67.tinypic.com/5r0oj.jpg

https://bithomp.com/explorer/rNWjXdusAV8e1Dg49WJM6RZWmYA9XiKhwJ

I still have no access to my purchased XRP because they are still not in my cryptonator account.

I already cleared my balances to other wallets, so my question in second mail about the changed doge to XRP is solved

.

*sorry for my bad English*

same problem.

https://zcashnetwork.info/address/t1czvR6AbSXeRobwgw7yhZToqSBJf8ZDdDc

no coin in my wallet.