I am having the same issue, I have loaded my card with 120$USD and they havent given me the PIN to buy things in store, or get cash from the ATM.
I tried their support page, Skype, Telegram, Support Email. No Response what-so-ever.
I wouldn't want to call them a scam since they did work back in March, but ever since then it's just been a bad experience.
I think they are still in the process of integrating Paynetics into their system cause I'm noticing a lot of small changes in the members area.
Hopefully they get this stuff sorted out soon.
Wel at least you managed to get $120 onto your card, most of us did not get that far ;-)
I guess you must have activated your card (or you can't load it)?
I got an email from
cards@paynetics.digital which looks like a weird domain so perhaps it ended up in your spamfolder? The email contained the text:
Dear Bla Bla
Your card's 53xxxxx******xxxx PIN number is xxxx.
Best regards,
Powercard21.
support@card-21.com cardholder.card-21.com