Quote from: vandtal on December 23, 2017, 06:57:13 PM

my account is basic, I try to verify my account from November but failed because some reason example: browser always get error: opp! dont find out webcam..., try with my laptop but laptop cam is bad so faied, now my account reach maximum failed verify. I also sent poloniex support ticket about verify account since 22 November and nothing response from them

How bad is it? I think with a proper lightning, it should be fine although it's always better to buy a decent cam.

Anyways, Just keep in contact with their support. If they really asked you to verify your account. Make sure to follow all the tips that poloniex made in this article: https://poloniex.freshdesk.com/support/solutions/articles/1000244879-my-profile-never-gets-verified.

P.S. Consider yourself lucky if you've got a response from them after a month Grin