Quote from: CatFur on December 24, 2017, 09:03:19 AM

Quote from: bashamanik789@gmail.com on December 24, 2017, 08:18:37 AM

Quote from: CatFur on December 24, 2017, 07:32:59 AM

It's off topic but just want to wish wetsuit, Myfe and the FreeBitco.in team and of course everyone here happy holidays and thank you for working hard and your support Grin

Thank you CatFur

Please let me know is there any alternate way to contact freebitco.in support team.

Because i don't have access for my Gmail Account, it is the same Gmail Account name which i used to login freebitco.in

But i have access fine with Freebitco.in site with my Gmail user name.

i have already did signed message from Deposit Network wallet Address as requested by Freebitco.in support Team to reset my freebitco.in account name with my user id to withdraw the existed Bitcoin Satoshi from freebitco.in

But now the Freebitco.in Team is not responding to my emails

Please provide valuable solution

Thanks

I'm sorry as far as I'm concerned those are the only ways to reach them. There are certain things I don't quite understand about your problem but I don't want to complicate matters. You will have to wait Myfe's response to this.

But with all due respect spamming the board and or messages won't get your help quicker. A lot of people have said that they have one of the best user support around. Unless there are other problems or they are inundated with support tickets or the holidays, I don't see why they won't answer your email eventually.

Hi CatFur

Thanks for reply

This my problem is not recent problem ( it was existed since 150 days ). when i new for freebitco.in site i was used to register one of my Gmail account name ( Gmail account created 5 years ago ) as the login name in freebitco.in site. ok everything fine and i have login in to the site and i transferred some Bitcoin Satoshi into that and after i played multiple game. Later i decided to withdraw my Bitcoin Satoshi, after i observed that the withdrawal confirmation email is going to my Gmail Account. Until unless this i don't have awareness that the BTC withdrawals requires email confirmation. I don't have access to my Gmail because of i forgot password & recovery email id for that Gmail account to reset it.

From that time on words i am contacting support Team to reset my freebitco.in login with my id and no one responded till last week.
i got reply last week and support team said to me that forward signed message from BTC deposit address and i did it.

now the support Team is not responding to my emails to reset freebitco.in user name with my id and this is my problem.

Thanks