good to see they're back.
the point of an official announcement is to...erm...officially announce something! which is what that thread does

support IS available via email, ive had prompt and helpful replies on a couple of occasions - i think they just dont get involved in email arguments with people that they consider to be scammers or trolls (im not saying i think you are a scammer or troll - just that coinpot has maybe decided that you are)
A couple of days ago I think it would have been the perfect time for an announcemnt to add there

Coinpot is still unstable but good news ; unofficial Facebook said this maintenance was for adding bitcoin cash and I see bitcoin cash!
Ouf
?
bch has been there for weeks. there isn't a faucet still though.