Quote from: Opurum on December 24, 2017, 12:31:09 PM

Quote from: jcarl987 on December 24, 2017, 09:16:29 AM

Quote from: Cyan_Antares on December 24, 2017, 08:28:09 AM

Quote from: ziploc+ on December 24, 2017, 03:00:30 AM

Quote from: DANTER on December 24, 2017, 02:21:18 AM

Can someone help me understand where my coins are ?
they been send tfrom online wallet on 13 of Dec - is 10 days already - 14000 coins :/

Sent ETN 14000 ETN
Status: Completed
From:
etnkGbwdjtEcXUf6UGnFiYRgmxQZbgUU3BNedGFsNEaqWgy97aXiXWAQHsuDwBrFKoahsTWG9vCcGcK fN6BMSoj5AVNmM2rFLJ

To:
etnjzKFU6ogESSKRZZbdqraPdcKVxEC17Cm1Xvbyy76PARQMmgrgceH4krAH6xmjKwJ3HtSAKuyFm1B BWYqtchtq9tBap8Qr4M

Transaction Hash:
2774e2411f3462ba2bdfb558d32d9ee499f78e765b7db6f2b47b1f7f0bb7b86b

Payment ID:
Not Provided

Date Created:
Dec 13, 2017, 3:49:25 PM

Transaction Fee:
0.02 ETN

without payment id cryptopia can't know it's yours....

they probably got the coins in theirs main wallet but don't know who sent them...

try to contact them and get your coins....

actually, I sent 500+ electroneum to my wallet from Cryptopia the other day, didn't add a Payment ID and I haven't had an issue at all. In fact I don't know what to put as my payment ID. Do you have to put your name or whatever?

Key difference here. You have one wallet, so does Cryptopia. If you send coins to your own wallet then you don't need a payment ID as only you use it. Cryptopia's wallet is shared by EVERY user on Cryptopia. If you don't send a payment ID to identify which of these users you are, then who do they credit the coins to?

I just made a transfer from my ETN wallet to Cryptopia and it didn't take quite 30mins to reflect on my Cryptopia balance. Makes me ponder on what the reasons could be for the isolated cases of transaction issues. Could it be that some folks interchange transaction ID with deposite address 'cause I almost made that mistake once.

Thanks for your help guys.
I just opened a ticket on cryptopia and we will see what the response is - missing 1.5k usd is a bit of cash :/