Quote from: Sinch on December 24, 2017, 03:15:28 PM

Quote from: guillzini on December 24, 2017, 01:21:31 PM

Quote from: teletobi on December 24, 2017, 12:21:21 PM

Quote from: Sinch on December 24, 2017, 11:05:48 AM

Quote from: guillzini on November 02, 2017, 06:36:03 PM

Quote from: Sinch on November 02, 2017, 05:05:54 PM

Quote from: guillzini on October 15, 2017, 03:29:44 PM

Quote from: Sinch on October 15, 2017, 07:28:25 AM

Quote from: guillzini on October 09, 2017, 09:09:07 AM

Quote from: Cointrader17 on October 08, 2017, 08:41:20 PM

But of course no one addresses the questions about slack closing, peoples coins disappearing, and the lead going to OXYcoin who already did a sleazy moving dumping their Ark before hand. They probably doing the manipulation with Rise also.

As for your second point; I was one of the people whose coins 'disappeared' in the swap a couple of months ago (you can see my older messages in this thread as proof). They actually did not disappear, but were stuck on the old network. The team set up a verification system for this and after sending in a ticket and following instructions, I received my balance back in a new account on the new network.

I created a ticket 3 weeks ago. But so far nobody has responded. How long to wait?

I can't tell you how long you have to wait. It's been a couple of weeks since my ticket was handled and back then the tickets were stacked up pretty big. I don't know where they're at right now in terms of processing them.

Personally, I waited 2 weeks before I got a response with instructions and then another day before the coins were restored. But I've talked to people that had been waiting for several weeks to months to get a response.

Wow, finally today I received this email: "Hello Igor, We've located your account and tokens. Please provide us with a new RISE address where you'd like us to send your RISE tokens to. Best Regards, Rise Team". We look forward to continue)))

Good! Nice to hear you got your balance back.

Also, thanks for sharing it here. People like to come on here and complain when shit goes wrong, but almost never come back to tell us when everything is set straight. I like to see both sides, so I can make up my mind about projects and their service to investors

50 days have passed. I didn't get my coins. I don't know what i must do

I'm still waiting too...
For over 4 Months now...

Maybe a stupid question, but did you guys send in a support ticket at support.rise.vision?

I read somewhere that the deadline for getting coins back is at the end of the year, so if I were you, I'd stalk them like crazy!
Send in some more tickets, open a thread on the forum and contact them on their Slack channel (that's the fastest way to get an answer anyhow).

Good luck, guys. Hope you get it!

Yes I created a ticket on support.rise.vision number 804 in September and 951 in November. And I didn't get the answer

That's pretty bad.. and weird too, because I got an answer in 3 weeks.
I'd try the Slack and forum for a solution, because it shouldn't take that long.