Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
xoninu
on 29/12/2017, 17:06:27 UTC
I applied for tier 1 and 2 verification 3 days ago but they are still in process. From the FAQ it says that it usually takes minutes to process tier 1 and 2 verification but there is an exception if manual review is needed. What is the criteria for manual reviews? Anyone having similar delays for tier 1 and 2 verifications ?

Hi xoninu. We've been experiencing a high influx of new clients so there are some delays with verifications. I'd suggest that you open a ticket here and escalate that ticket using /forms/2VolutBY6HBGJRRA3]this form. Thanks!

Hi Kraken-Septimus, I did that and I got tier 2 verification this morning. I have another support ticket and already escalated regarding tier 3 verification.

Thanks.